Welcome to Lorenzo Terrain. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

Lorenzo Terrain provides outdoor and travel products through our website. By placing an order, you agree to comply with and be bound by these terms.

2. Payment Terms

  • Cash on Delivery (COD) is the only accepted payment method.

  • Payment must be made in full at the time of delivery.

  • We do not accept credit cards, bank transfers, or digital payments at this time.

3. Order Confirmation

  • Once an order is placed, you will receive an order confirmation via email or SMS (if provided).

  • We reserve the right to cancel any order due to product unavailability, errors in pricing, or suspected fraudulent activity.

4. Shipping and Delivery

  • Products will be shipped to the address provided at checkout.

  • Estimated delivery times are subject to change due to factors beyond our control (e.g., weather, courier delays).

  • Lorenzo Terrain is not responsible for delays once the item is handed over to the shipping provider.

5. Returns and Exchanges

  • Due to the nature of Cash on Delivery, all sales are considered final upon delivery.

  • We accept returns or exchanges only in cases of damaged or incorrect items.

  • You must report any issues within 3 days of receiving your order by emailing [email protected].

6. Product Descriptions

We strive for accuracy, but we do not guarantee that product descriptions, colors, or other content on our site are error-free. If a product offered is not as described, your sole remedy is to return it unused.

7. User Conduct

You agree not to:

  • Use our website for illegal or unauthorized purposes

  • Attempt to gain unauthorized access to any part of the website

  • Violate any laws in your jurisdiction while using our service

8. Intellectual Property

All content on the website, including images, logos, and text, is the property of Lorenzo Terrain and protected under intellectual property laws. Unauthorized use is prohibited.

9. Limitation of Liability

Lorenzo Terrain is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions about these Terms and Conditions, please contact:
📧 [email protected]