At Lorenzo Terrain, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

  • Name

  • Shipping Address

  • Phone Number

  • Email Address (only if voluntarily provided)

We do not collect or store payment information, as all orders are fulfilled via Cash on Delivery only.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate regarding your orders or inquiries

  • Improve our customer service experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your data may be shared only with delivery partners for the purpose of fulfilling your orders.

4. Opt-Out Instructions

If you do not wish to receive any future communication from us (such as updates or promotional messages), you may opt out by:

  • Emailing us at [email protected] with the subject line “Opt-Out”.

  • Please include your name and phone number (if used during purchase) to help us identify your record.

We will process your request within 7 business days.

5. Data Security

We take appropriate steps to protect your personal information, though no method of data transmission over the internet is completely secure. We use standard security measures to protect your information.

6. Your Consent

By using our website and placing an order, you agree to the terms outlined in this Privacy Policy.

7. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with an updated effective date.

Contact Us:
For any questions or requests regarding this Privacy Policy, please contact us at:
📧 [email protected]